5 Minutes of reading
How to flex to 2023’s way of working
In recent years, requirements of training providers have shifted with many factors impacting when, where and how training delivery can be enhanced. As Gartner reports: “52% of employees say flexible work policies will affect their decision to stay at their organizations.” (Gartner, 2023) With changing priorities and a more diverse workforce, how can providers ensure everyone is supported?
As a huge number of roles have become more flexible due to hybrid working, this has resulted in a wider pool of talent with improved access to jobs. With new working environments comes new ways employees need to be supported. Training processes and platforms have become outdated, no longer delivering on the range of requirements.
Employees now have more control over their working schedule or perhaps work in different time zones, so fully in-person training no longer holds up to requirements. Digital delivery is now a must-have rather than a nice-to-have for all successful training providers. There is no one-size-fits-all model for employee training and development, so having platforms and processes that can adjust to the team and individual needs is crucial.
How to improve engagement
For training providers, it is important to maintain robust online teaching processes and enable trainers to provide a well-designed remote course with a clear structure. High-quality training will always result in better-prepared employees, saving time and money in the long run and engaging the workforce with their development. If employees see that L&D leaders are invested in the quality of their training, it encourages them to engage more with their work and improves the employee experience.
According to 92% of employees, well-planned employee training programs have a favorable impact on their level of engagement. (Axonify) This, in turn, results in higher staff retention and staff who are invested in business growth and success.
How to avoid compliance risk
One of the biggest challenges facing businesses is how to deliver high-quality learning that complies with a wide range of requirements, including funding, GDPR rules, or accreditation requirements.
As compliance will vary from sector to sector and will continually update, training providers must be able to keep up with these changes and seamlessly integrate updates into training to stay ahead of the curve.
For example, in the financial sector last year, big changes occurred, such as updates from the Financial Service Bill, the FCA implementing new AML and data approaches, and of course, Brexit updates and changes.
You need to work with partners who continually track and report on changes to help simplify compliance.
How to measure the impact
“If you can not measure it, you can not improve it.”
William Thomson, 1st Baron Kelvin
Being able to keep track of learners’ progress via learning analytics is critical for training providers to:
- Identify learning patterns and create predictive analysis
- Develop more impactful training programs
- Measure the success of learning and development.
Recording and managing data is crucial in driving real change while aligning learning and development objectives with key business metrics.
Using an LMS tool helps to centralize this data in one interface. Rise Up’s Data Lab, powered by Quicksite, provides the necessary custom reporting capability that can easily align with business goals. With Data Lab, you can see statistics of all learners and courses created on your platform and track goals, courses, and certificates.
How to decide on the right LMS platform to support you
Pull your list of challenges and requirements before researching tool vendors to help you stay focused. FAC+ is a training center that provides courses in IT, office automation, multimedia, management, and foreign languages. When they began looking for an LMS tool, their main identified challenge was delivering a marketable training product, a solution with clear value as a blended option. They needed high-quality teaching with a real demonstrable impact rather than an ‘easy to manage’ option.
The solution from Rise Up was blended learning courses that alternated between e-learning sessions and face-to-face classes, with individual follow-ups with a tutor throughout the course. This added significant value to the digital delivery via encouraged interactivity and feedback.
FAC+ also recognized that building on employees' skills was a requirement; tracking and reporting on skills and progress was key to measuring the impact of training. They needed employees to maintain skills after certification and offer additional post-certification workshops, for example, to refresh IT or language skills. Rise Up enabled them full access to the platform for one year after the training course.
Read the full case study here.
See the challenge as an opportunity
With various changes affecting training providers, including the fundamental delivery parameters, it is easy to feel like the challenge is greater than the reward. However, with the right partner and technology you can feel confident in the future success of your business. Let’s make your learning and development program agile and adaptable for whatever is thrown your way.
Learn more about the LMS platform that has helped training organizations around the world take their programs to the next level.